Files
mariadb-connector-python/doc/_build/html/bugs.html
2025-07-04 06:48:52 +02:00

169 lines
8.6 KiB
HTML
Raw Permalink Blame History

This file contains ambiguous Unicode characters

This file contains Unicode characters that might be confused with other characters. If you think that this is intentional, you can safely ignore this warning. Use the Escape button to reveal them.

<!DOCTYPE html>
<html lang="en" data-content_root="./">
<head>
<meta charset="utf-8" />
<meta name="viewport" content="width=device-width, initial-scale=1.0" /><meta name="viewport" content="width=device-width, initial-scale=1" />
<title>Bug reports &#8212; MariaDB Connector/Python 1.1.13 documentation</title>
<link rel="stylesheet" type="text/css" href="_static/pygments.css?v=03e43079" />
<link rel="stylesheet" type="text/css" href="_static/classic.css?v=2bf1fcf8" />
<script src="_static/documentation_options.js?v=1240c0c0"></script>
<script src="_static/doctools.js?v=9bcbadda"></script>
<script src="_static/sphinx_highlight.js?v=dc90522c"></script>
<link rel="index" title="Index" href="genindex.html" />
<link rel="search" title="Search" href="search.html" />
<link rel="next" title="MariaDB Connector/Python FAQ" href="faq.html" />
<link rel="prev" title="Release history" href="release.html" />
</head><body>
<div class="related" role="navigation" aria-label="Related">
<h3>Navigation</h3>
<ul>
<li class="right" style="margin-right: 10px">
<a href="genindex.html" title="General Index"
accesskey="I">index</a></li>
<li class="right" >
<a href="py-modindex.html" title="Python Module Index"
>modules</a> |</li>
<li class="right" >
<a href="faq.html" title="MariaDB Connector/Python FAQ"
accesskey="N">next</a> |</li>
<li class="right" >
<a href="release.html" title="Release history"
accesskey="P">previous</a> |</li>
<li class="nav-item nav-item-0"><a href="index.html">MariaDB Connector/Python 1.1.13 documentation</a> &#187;</li>
<li class="nav-item nav-item-this"><a href="">Bug reports</a></li>
</ul>
</div>
<div class="document">
<div class="documentwrapper">
<div class="bodywrapper">
<div class="body" role="main">
<section class="tex2jax_ignore mathjax_ignore" id="bug-reports">
<h1>Bug reports<a class="headerlink" href="#bug-reports" title="Link to this heading"></a></h1>
<p>If you think that you have found a bug in MariaDB Software, please report it at
<a class="reference external" href="https://jira.mariadb.org">Jira issue tracker</a> and file it under Project CONPY (abbreviation for Connector/Python).</p>
<section id="how-to-report-a-bug">
<h2>How to report a bug?<a class="headerlink" href="#how-to-report-a-bug" title="Link to this heading"></a></h2>
<section id="search-first">
<h3>Search first<a class="headerlink" href="#search-first" title="Link to this heading"></a></h3>
<p>Always search the bug database first. Especially if you are using an older version of MariaDB Connector/Python it could
be reported already by someone else or it was already fixed in a more recent version.</p>
</section>
<section id="what">
<h3>What?<a class="headerlink" href="#what" title="Link to this heading"></a></h3>
<p>We need to know what you did, what happened and what you wanted to happen. A report stating that method xyz() hangs, will
not allow us to provide you with an advice or fix, since we just dont know what the method is doing.
Beside versions a good bug report contains a short script which reproduces the problem. Sometimes it is also necessary to
provide the definition (and data) of used tables.</p>
</section>
<section id="versions-of-components">
<h3>Versions of components<a class="headerlink" href="#versions-of-components" title="Link to this heading"></a></h3>
<p>MariaDB Connector/Python interacts with two other components: The database server and MariaDB Connector/C. Latter one is responsible for client/server communication. An error does not necessarily have to exist in Connector / Python; it can also be an error in the database server or in Connector/C. In this case we will reclassify the bug (MDEV or CONC).</p>
</section>
<section id="avoid-screenshots">
<h3>Avoid screenshots!<a class="headerlink" href="#avoid-screenshots" title="Link to this heading"></a></h3>
<p>Use copy and paste instead. Screenshots create a lot more data volume and are often difficult to
read on mobile devices. Typing program code from a screenshot is also an unnecessary effort.</p>
</section>
<section id="keep-it-simple">
<h3>Keep it simple!<a class="headerlink" href="#keep-it-simple" title="Link to this heading"></a></h3>
<p>Scripts which are longer than 10 lines often contain code which is not relevant to the problem and increases
the time to figure out the real problem. So try to keep it simple and focus on the real problem.</p>
<p>The sane applies for database related components like tables, views and stored procedures. Avoid table definitions with
hundred of columns if the problem can be reproduced with only 4 columns,</p>
</section>
<section id="only-report-one-problem-in-one-bug-report">
<h3>Only report one problem in one bug report<a class="headerlink" href="#only-report-one-problem-in-one-bug-report" title="Link to this heading"></a></h3>
<p>If you have encountered two or more bugs which are not related, please file an issue for each of them.</p>
</section>
<section id="crashes">
<h3>Crashes<a class="headerlink" href="#crashes" title="Link to this heading"></a></h3>
<p>If your application crashes, please also provide if possible a backtrace and output of the exception.</p>
</section>
<section id="report-bugs-in-english-only">
<h3>Report bugs in English only!<a class="headerlink" href="#report-bugs-in-english-only" title="Link to this heading"></a></h3>
</section>
</section>
</section>
<div class="clearer"></div>
</div>
</div>
</div>
<div class="sphinxsidebar" role="navigation" aria-label="Main">
<div class="sphinxsidebarwrapper">
<div>
<h3><a href="index.html">Table of Contents</a></h3>
<ul>
<li><a class="reference internal" href="#">Bug reports</a><ul>
<li><a class="reference internal" href="#how-to-report-a-bug">How to report a bug?</a><ul>
<li><a class="reference internal" href="#search-first">Search first</a></li>
<li><a class="reference internal" href="#what">What?</a></li>
<li><a class="reference internal" href="#versions-of-components">Versions of components</a></li>
<li><a class="reference internal" href="#avoid-screenshots">Avoid screenshots!</a></li>
<li><a class="reference internal" href="#keep-it-simple">Keep it simple!</a></li>
<li><a class="reference internal" href="#only-report-one-problem-in-one-bug-report">Only report one problem in one bug report</a></li>
<li><a class="reference internal" href="#crashes">Crashes</a></li>
<li><a class="reference internal" href="#report-bugs-in-english-only">Report bugs in English only!</a></li>
</ul>
</li>
</ul>
</li>
</ul>
</div>
<div>
<h4>Previous topic</h4>
<p class="topless"><a href="release.html"
title="previous chapter">Release history</a></p>
</div>
<div>
<h4>Next topic</h4>
<p class="topless"><a href="faq.html"
title="next chapter">MariaDB Connector/Python FAQ</a></p>
</div>
<search id="searchbox" style="display: none" role="search">
<h3 id="searchlabel">Quick search</h3>
<div class="searchformwrapper">
<form class="search" action="search.html" method="get">
<input type="text" name="q" aria-labelledby="searchlabel" autocomplete="off" autocorrect="off" autocapitalize="off" spellcheck="false"/>
<input type="submit" value="Go" />
</form>
</div>
</search>
<script>document.getElementById('searchbox').style.display = "block"</script>
</div>
</div>
<div class="clearer"></div>
</div>
<div class="related" role="navigation" aria-label="Related">
<h3>Navigation</h3>
<ul>
<li class="right" style="margin-right: 10px">
<a href="genindex.html" title="General Index"
>index</a></li>
<li class="right" >
<a href="py-modindex.html" title="Python Module Index"
>modules</a> |</li>
<li class="right" >
<a href="faq.html" title="MariaDB Connector/Python FAQ"
>next</a> |</li>
<li class="right" >
<a href="release.html" title="Release history"
>previous</a> |</li>
<li class="nav-item nav-item-0"><a href="index.html">MariaDB Connector/Python 1.1.13 documentation</a> &#187;</li>
<li class="nav-item nav-item-this"><a href="">Bug reports</a></li>
</ul>
</div>
<div class="footer" role="contentinfo">
&#169; Copyright 2019-2025 MariaDB Corporation and Georg Richter.
Created using <a href="https://www.sphinx-doc.org/">Sphinx</a> 8.2.1.
</div>
</body>
</html>