---
stage: Monitor
group: Platform Insights
info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://handbook.gitlab.com/handbook/product/ux/technical-writing/#assignments
title: Incident management
description: Alert handling, response coordination, and escalation procedures.
---

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- Tier: Free, Premium, Ultimate
- Offering: GitLab.com, GitLab Self-Managed, GitLab Dedicated

{{< /details >}}

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This feature is not under active development, but [community contributions](https://about.gitlab.com/community/contribute/) are welcome.
For more information, see [issue 468607](https://gitlab.com/gitlab-org/gitlab/-/issues/468607#note_1967939452).
To determine if the feature meets your needs, see the [open bug issues](https://gitlab.com/gitlab-org/gitlab/-/issues/?sort=updated_desc&state=opened&label_name%5B%5D=Category%3AIncident%20Management&label_name%5B%5D=type%3A%3Abug&first_page_size=20).

{{< /alert >}}

Incident Management enables developers to easily triage and view the alerts and incidents
generated by their application. By surfacing alerts and incidents where the code is
being developed, efficiency and awareness can be increased. Check out the following sections for more information:

- [Integrate your monitoring tools](integrations.md).
- Manage [on-call schedules](oncall_schedules.md) and receive [notifications](paging.md) for
  triggered alerts.
- Triage [Alerts](alerts.md) and [Incidents](incidents.md).
- Inform stakeholders with [Status Page](status_page.md).